Enhancing hospital benchmarking : a multidimensional approach to quality assessment in Portugal
| Year of publication: |
2024
|
|---|---|
| Authors: | Ricardo, Alexandre ; Costa, Ana Sara ; Figueira, José Rui |
| Published in: |
Socio-economic planning sciences : the international journal of public sector decision-making. - Amsterdam [u.a.] : Elsevier Science, ISSN 0038-0121, ZDB-ID 1491145-0. - Vol. 93.2024, Art.-No. 101899, p. 1-23
|
| Subject: | Criteria hierarchy | Multiple criteria decision aiding | Public hospitals | Quality assessment | Krankenhaus | Hospital | Portugal | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Benchmarking |
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