Enhancing patient participation in healthcare operations through patient training and education using the theoretical lens of media synchronicity
Year of publication: |
2022
|
---|---|
Authors: | Damali, Uzay ; Fredendall, Lawrence D. ; Miller, Janis L. ; Moore, Dewayne ; Dye, Cheryl J. |
Published in: |
Decision sciences. - Oxford : Wiley-Blackwell, ISSN 1540-5915, ZDB-ID 2066218-X. - Vol. 53.2022, 4, p. 750-770
|
Subject: | co-production | customer training | healthcare | media synchronicity theory | patient education | Patienten | Patients | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Gesundheitswesen | Health care system | Krankenhaus | Hospital | Betriebliches Bildungsmanagement | Employer-provided training |
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