Enhancing satisfaction and sustainable management : whale watching in the Azores
Year of publication: |
June 2016
|
---|---|
Authors: | Bentz, Julia ; Lopes, Fernando ; Calado, Helena ; Dearden, Philip |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 54.2016, p. 465-476
|
Subject: | Importance-performance analysis | Performance-only approach | Whales | Dolphins | Ecotourism | Satisfaction | Marine wildlife tourism | Expectations | Ökotourismus | Kundenzufriedenheit | Customer satisfaction | Wildtierschutz | Wildlife conservation | Urlaubsverhalten | Holiday behaviour | Wale | Nachhaltige Entwicklung | Sustainable development | Tourismus | Tourism | Naturschutzgebiet | Nature reserve |
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