Ensuring the quality of basic service delivery in decentralised local governments through the Minimum Service Standard policy : how does it work
Year of publication: |
2019
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Authors: | Purwanto, Erwan Agus ; Pramusinto, Agus ; Margono, Subando Agus |
Published in: |
International journal of public policy. - Olney : Inderscience, ISSN 1740-0600, ZDB-ID 2277404-X. - Vol. 15.2019, 3/4, p. 315-338
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Subject: | Minimum Service Standard | MSS | public service | local government | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Kommunalverwaltung | Local government | Kommunale Dienstleistung | Local public services | Dezentralisierung | Decentralization | Standardisierung | Standardization |
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