Environmental performance indicators for integrated supply chains: the case of Xerox Ltd

The Integrated Supply Chain at Xerox Ltd is a large complex organisation which has many potential impacts on the environment. In order to better understand and reduce those impacts, an environmental bias has been introduced into the decision making process which allows more environmentally conscious decisions to be made. This paper details how the environmental bias was developed and how it can be used to provide both a measure of environmental performance for the whole supply chain, each functional element within the chain and for different product delivery scenarios. The environmental decision making tool construction is discussed and preliminary results show that it is the working life of a typical product which causes the biggest environmental impact.