Estimation of a caller retrial rate for a telephone information system
| Year of publication: |
1986
|
|---|---|
| Authors: | Hoffman, Karla L. ; Harris, Carl M. |
| Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 27.1986, 2, p. 207-214
|
| Publisher: |
Elsevier |