European Digital Innovation Hubs Network's activities and customers : state of play report 2024

The European Digital Innovation Hubs (EDIH) Network of digital innovation intermediaries, established in 2023, aims to accelerate the adoption of advanced digital technologies among SMEs and Public Sector Organisations across European regions. Covering nearly 90% of European regions, the EDIH Network provides tailored digitalisation support services, including AI, cybersecurity, and highperformance computing. As of September 2024, EDIHs have reached over 200,000 participants and/or companies through 5,000 events, delivering over 18,000 services. EDIHs operate close to their customers, with a broad regional but limited international service coverage. The Digital Maturity Assessment Tool (DMAT) reveals that firms' digitalisation processes follow a structured path, with digital business strategy driving development and human-centric digitalisation and data management becoming central at higher levels of maturity. After EDIH interventions, 90% of firms show an increase in their digital maturity level score.