Evaluating airline service quality using a combined fuzzy decision-making approach
Selçuk Perçin
| Year of publication: |
May 2018
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|---|---|
| Authors: | Perçin, Selçuk |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 68.2018, p. 48-60
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| Subject: | Airline service quality | Fuzzy DEMATEL | Fuzzy ANP | Fuzzy VIKOR | Multi-criteria decision-making (MCDM) | Fuzzy-Set-Theorie | Fuzzy sets | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Dienstleistungsqualität | Service quality | Fluggesellschaft | Airline | AHP-Verfahren | AHP approach |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jairtraman.2017.07.004 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011845850