Evaluating customer satisfaction using the ACSI model in a themed restaurant in Bangkok
MuLong Mao, Dr. Paul James
| Year of publication: |
2020
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|---|---|
| Authors: | Mao, MuLong ; James, Paul |
| Published in: |
Inventi impact: service sector. - Bhopal : Inventi Journals, ISSN 2249-0965, ZDB-ID 2821951-X. - 2020, 3, p. 148-164
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| Subject: | Customer Satisfaction | Customer Expectation | Perceived Quality | Perceived Value | Quantitative Survey | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Produktqualität | Product quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012318728