Evaluating healthcare process improvement for patient callbacks
Rebecce A. Scott; Benjamin T. George
| Year of publication: |
2014
|
|---|---|
| Authors: | Scott, Rebecce A. ; George, Benjamin T. |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 2178797-9. - Vol. 9.2014, 1, p. 51-66
|
| Subject: | healthcare | services | PDSA | callbacks | service quality | healthcare quality | healthcare management | performance measures | communications | standards | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Krankenhaus | Hospital | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management | Patienten | Patients |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011283323