Evaluating sustainable service quality in higher education from a multi-stakeholder perspective : an integrated fuzzy group decision-making method
Tiantian Bao, Yifan Liu, Zhongzhen Yang, Shanhua Wu, Zhenli Yan
| Year of publication: |
2024
|
|---|---|
| Authors: | Bao, Tiantian ; Liu, Yifan ; Yang, Zhongzhen ; Wu, Shanhua ; Yan, Zhenli |
| Subject: | Evidence theory | Group decision-making | Higher education | IF-TODIM | Service quality | Sustainability | Dienstleistungsqualität | Gruppenentscheidung | Hochschule | Higher education institution | Fuzzy-Set-Theorie | Fuzzy sets | Qualitätsmanagement | Quality management | Studium | University education | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.seps.2024.101849 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014529174