Evaluating team performance and the mediating role of customer knowledge development : an absorptive capacity framework
Year of publication: |
October/December 2016
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Authors: | Lin, Chieh-Peng ; Yang, Zi-Ting ; Huang, Her-Ting |
Published in: |
Journal of engineering and technology management : JET-M. - Amsterdam [u.a.] : Elsevier, ISSN 0923-4748, ZDB-ID 1027164-8. - Vol. 42.2016, p. 46-64
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Subject: | Customer knowledge development | Empathy | Shared cognitive map | Survey research | Arbeitsgruppe | Team | Wissensmanagement | Knowledge management | Wissenstransfer | Knowledge transfer | Kognition | Cognition | Beziehungsmarketing | Relationship marketing | Absorption | Emotion | Kundenintegration | Customer integration |
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