Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems
| Year of publication: |
1999
|
|---|---|
| Authors: | Ho, Chrwan-Jyh ; Lau, Hon-Shiang |
| Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 112.1999, 3, p. 542-553
|
| Publisher: |
Elsevier |