Evaluation of Indian universities' websites in terms of information quality : differences in the perspectives of end users segments based on their socio-demographic characteristics
Year of publication: |
2018
|
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Authors: | Singla, Bhim Sain ; Aggarwal, Himanshu |
Published in: |
International journal of business information systems : IJBIS. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0972, ZDB-ID 2193362-5. - Vol. 27.2018, 2, p. 135-176
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Subject: | content categories | customer satisfaction | effective website | end users | importance versus performance | information quality | India | service quality | universities' websites | website quality | Website | Dienstleistungsqualität | Service quality | Indien | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Hochschule | Higher education institution | Qualitätsmanagement | Quality management | Produktqualität | Product quality | Informationswert | Information value |
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