EVALUATION OF A SYSTEMATIC DESIGNFOR A VIRTUAL PATIENT COMMUNITY

Virtual Communities (VCs) offer ubiquitous access to information and exchange possibilities forpeople in similar situations. This is especially valuable for patients with chronic / life-threatening diseasesas they have strong needs for information and interaction with peers. It is seldom considered possible tocreate VCs systematically. Grounded on previous findings, systematic design of the VC krebsgemeinschaft.de (a VC for cancer patients in the German speaking internet) this article describes the evaluationof the design elements and factors which contributed to the VCs success by assessing user acceptanceand usage of the site.[...]

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Year of publication:	2005
Authors:	Leimeister, Jan Marco ; Krcmar, Helmut
Institutions:	Institut für Informatik <München, Technische Universität> / Lehrstuhl für Wirtschaftsinformatik
Subject:	Evaluation \| evaluation \| Virtuell freie Gruppe \| Design \| design \| Krebskranker

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1 Introduction
2 Potentials of VCs for patients
2.1 Information-related potentials
2.2 Interactivity-related potentials
3 General conditions and circumstances for cancer patients
3.1 Needs of cancer patients
3.2 Legal framework for internet-based medical services in Germany
4 Central design elements of a VC for patients – the case ofkrebsgemeinschaft.de
4.1 Information services
4.2 Functionalities
4.3 Trust supporting components
4.4 Usability
4.5 Accessibility
5 Evaluation of the systematic design of krebsgemeinschaft.de –addressing acceptance, utility and trust
5.1 Evaluation criteria and methods
5.2 Empirical findings
5 Discussion and Conclusion
6 References

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