Evaluation of discrete event simulation software to design and assess service delivery processes
Giuditta Pezzotta, Alice Rondini, Fabiana Pirola & Roberto Pinto (CELS - Research group on Industrial Engineering, Logistics and Service Operations, DIGIP - Department of Management, Information and Production Engineering, Università degli Studi di Bergamo, Dalmine (BG), Italy)
| Year of publication: |
[2016]
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|---|---|
| Authors: | Pezzotta, Giuditta ; Rondini, Alice ; Pirola, Fabiana ; Pinto, Roberto |
| Published in: |
Service supply chain systems : a systems engineering approach. - Boca Raton : CRC Press/Balkema, ISBN 978-1-138-02829-6. - 2016, p. 83-100
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| Subject: | Simulation | Prozessmanagement | Business process management | Software |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011474083