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Investigating customer satisfaction and service quality in academic libraries : the case of Technological Educational Institute of Central Macedonia
Dimitriadis, Sotirios G., (2013)
Using LibQUAL model for improving the level of student's satisfaction from quality of services in academic libraries : a case study in North Khorasan province, Iran
Pourahmad, Ali Akbar, (2016)
Innovationsforum 2000 : [neuer Service von Bibliotheken ; Call-Center - Leitsysteme - Intranet-Portale für Patente]
(2000)
Environmental concerns and the new Law of the Sea
Ramakrishna, K., (1985)