Evaluation of SERVQUAL instrument as bank selection criteria in the banking industry : empirical evidence from Turkish ans Greek speaking areas in Cyprus
Elif Senyücel
| Year of publication: |
2009
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| Authors: | Senyücel, Elif |
| Published in: |
Banking and finance letters : BFL. - Famagusta : International Economic Society Publ. Group, ISSN 1308-6588, ZDB-ID 25612141. - Vol. 1.2009, 1, p. 21-28
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009956553