Examination into the effects of job satisfaction on salesperson deviance : the moderating role of customer orientation
Joseph Lo Iacono, Scott K. Weaven, Deborah Griffin (Department of Marketing, Griffith University, Southport, Australia)
| Year of publication: |
April 2016
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|---|---|
| Authors: | Lo Iacono, Joseph ; Weaven, Scott K. ; Griffin, Deborah |
| Published in: |
Journal of business economics and management. - Vilnius : VTGU Press Technika, ISSN 1611-1699, ZDB-ID 2208925-1. - Vol. 17.2016, 2, p. 173-186
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| Subject: | salesperson deviance | organizational deviance | interpersonal deviance | customer-directed deviance | customer orientation | job satisfaction | Arbeitszufriedenheit | Job satisfaction | Verkaufspersonal | Salespeople | Arbeitsverhalten | Work behaviour | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Verhalten in Organisationen | Organizational behaviour | Außendienst | Field sales force |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.3846/16111699.2015.1046399 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011516863