Examining the antecedents and consequences of customers' trust toward mobile retail apps in India
Year of publication: |
2020
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Authors: | Kaushik, Arun Kumar ; Mohan, Geetha ; Kumar, Vikas |
Subject: | firm's reputation | mobile retail apps | Offline presence | perceived risk | perceived trust | previous experience | propensity to adopt | Vertrauen | Confidence | Mobile Anwendung | Mobile application | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Indien | India | Beziehungsmarketing | Relationship marketing | Firmenimage | Corporate reputation | Reputation | Innovationsakzeptanz | Innovation adoption | Mobile Business | Mobile business | Mobilkommunikation | Mobile communications |
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