Examining the differential impact of human crowding versus spatial crowding on visitor satisfaction at a festival
Year of publication: |
January-April 2016
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Authors: | Kim, Dohee ; Lee, Choong-Ki ; Sirgy, M. Joseph |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 33.2016, 1/3, p. 293-312
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Subject: | Human crowding | spatial crowding | emotions | visitor satisfaction | festival | Großveranstaltung | Big event | Emotion | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Arbeitszufriedenheit | Job satisfaction | Konsumentenverhalten | Consumer behaviour |
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