Examining the effects of mutual information sharing and relationship empathy : a social penetration theory perspective
Year of publication: |
2020
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Authors: | Mangus, Stephanie M. ; Bock, Dora E. ; Jones, Eli ; Folse, Judith Anne Garretson |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 109.2020, p. 375-384
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Subject: | Buyer-seller relationships | Disclosure | Empathy | Sales performance | Lieferantenmanagement | Supplier relationship management | Emotion | Beziehungsmarketing | Relationship marketing | Verkaufspersonal | Salespeople | Informationsverbreitung | Information dissemination | Soziale Beziehungen | Social relations |
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