Examining the effects of team identification, e-service quality (e-SQ) and satisfaction on intention to revisit sports websites
Year of publication: |
2013
|
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Authors: | Suh, Young Ik ; Ahn, Taesoo ; Pedersen, Paul M. |
Published in: |
International journal of sports marketing & sponsorship. - Bingley : Emerald Group Publishing Limited, ISSN 1464-6668, ZDB-ID 2013659-6. - Vol. 14.2012/13, 4, p. 261-278
|
Subject: | e-service quality (e-SQ) | team identification | sports websites | Structural Equation Modelling (SEM) | Dienstleistungsqualität | Service quality | Website | Strukturgleichungsmodell | Structural equation model | Kundenzufriedenheit | Customer satisfaction | Sportorganisation | Sport organization | Sportmarketing | Sports marketing | Konsumentenverhalten | Consumer behaviour | Sport | Sports | Profisport | Professional sports | Arbeitsgruppe | Team | Electronic Commerce | E-commerce | Online-Handel | Online retailing |
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