Examining the key dimensions of mobile banking service quality : an exploratory study
Minjoon Jun and Sergio Palacios
| Year of publication: |
2016
|
|---|---|
| Authors: | Jun, Minjoon ; Palacios, Sergio |
| Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 34.2016, 3, p. 307-326
|
| Subject: | Service quality | Mobile banking | Dienstleistungsqualität | Electronic Banking | Electronic banking | Mobile Business | Mobile business | Konsumentenverhalten | Consumer behaviour | Mobilkommunikation | Mobile communications | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-01-2015-0015 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011593725