Explaining and predicting customer churn by monotonic rules induced from ordinal data
| Year of publication: |
2024
|
|---|---|
| Authors: | Szeląg, Marcin ; Słowiński, Roman |
| Published in: |
European journal of operational research : EJOR. - Amsterdam [u.a.] : Elsevier, ISSN 0377-2217, ZDB-ID 1501061-2. - Vol. 317.2024, 2 (1.9.), p. 414-424
|
| Subject: | Customer churn prediction | Decision rules | Dominance-based Rough Set Approach | Ordinal classification with monotonicity constraints | Beziehungsmarketing | Relationship marketing | Qualitative Methode | Qualitative method | Klassifikation | Classification | Entscheidungstheorie | Decision theory | Prognoseverfahren | Forecasting model | Konsumentenverhalten | Consumer behaviour | Algorithmus | Algorithm | Data Mining | Data mining |
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