Explaining social exchanges in information-based online communities (IBOCs)
Sabine Benoit (née Moeller) (Surrey Business School, University of Surrey, Guildford, UK), Nicola Bilstein and Jens Hogreve (Ingolstadt School of Management, Catholic University of Eichstaett-Ingolstadt, Ingolstadt, Germany), and Christina Sichtmann (Department of Business Administration, University of Vienna, Vienna, Austria)
| Year of publication: |
2016
|
|---|---|
| Authors: | Benoit, Sabine ; Bilstein, Nicola ; Hogreve, Jens ; Sichtmann, Christina |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 27.2016, 4, p. 460-480
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| Subject: | World wide web | Social exchange theory | Information exchange | Customer participation | Customer integration | Online community | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Kundenintegration | Austauschtheorie | Internet | Web 2.0-Technologien | Web 2.0 technologies | Konsumentenverhalten | Consumer behaviour | Informationsverhalten | Information behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-09-2015-0287 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011563614