Exploiting big data for customer and retailer benefits : a study of emerging mobile checkout scenarios
Year of publication: |
2016
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Authors: | Aloysius, John A. ; Hoehle, Hartmut ; Venkatesh, Viswanath |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 36.2016, 4, p. 467-486
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Subject: | Emerging technologies | Customer analytics | Intended use | Mobile checkout processes | Perceived benefit | Perceived experience | Big Data | Big data | Konsumentenverhalten | Consumer behaviour | Mobilkommunikation | Mobile communications | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Data Mining | Data mining |
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