Explore relationship between total quality management and CMMI in software development organisations : a study of Chandigarh and Mohali
Year of publication: |
2019
|
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Authors: | Jaiswal, Kapil ; Garg, Minakshi |
Published in: |
International journal of project organisation & management : IJPOM. - Olney, Bucks : Inderscience Enterprises, ISSN 1740-2891, ZDB-ID 2193377-7. - Vol. 11.2019, 2, p. 154-170
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Subject: | total quality management | TQM | CMMI | customer satisfaction | total management commitment | TMC | continuous improvement | CI | people management | PM | quality | software development | IT industry | T-test | Qualitätsmanagement | Quality management | Softwareentwicklung | Software development | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Vorschlagswesen | Employee suggestion system |
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