Exploring antecedents impacting user satisfaction with voice assistant app : a text mining-based analysis on Alexa services
Anand Kumar, Pradip Kumar Bala, Shibashish Chakraborty, Rajat Kumar Behera
| Year of publication: |
2024
|
|---|---|
| Authors: | Kumar, Anand ; Bala, Pradip Kumar ; Chakraborty, Shibashish ; Behera, Rajat Kumar |
| Subject: | Amazon alexa app | LDA | Topic modeling | User satisfaction | Voice assistant | Kundenzufriedenheit | Customer satisfaction | Mobile Anwendung | Mobile application | Dienstleistungsqualität | Service quality | Innovationsakzeptanz | Innovation adoption |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103586 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014460866