Exploring antecedents of online banking customers and empirical validation
Vijaya Kameswari Allada; Rameshwar Dubey; Sonal Agarwal
| Year of publication: |
2014
|
|---|---|
| Authors: | Allada, Vijaya Kameswari ; Dubey, Rameshwar ; Agarwal, Sonal |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 14.2014, 4, p. 472-491
|
| Subject: | online banking | service quality | customer satisfaction | factor analysis | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Beziehungsmarketing | Relationship marketing | Faktorenanalyse | Factor analysis | Konsumentenverhalten | Consumer behaviour |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011283347