Exploring factors affecting service quality of ERP on cloud : a revelatory case study
Sumedha Chauhan; Mahadeo Jaiswal
| Year of publication: |
2015
|
|---|---|
| Authors: | Chauhan, Sumedha ; Jaiswal, MP |
| Published in: |
International journal of business information systems : IJBIS. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0972, ZDB-ID 2193362-5. - Vol. 19.2015, 1, p. 87-102
|
| Subject: | case study | cloud computing | enterprise resource planning | ERP | service quality | SERVQUAL | software-as-a-service | SaaS | information systems | SaaS-Qual | ERP-System | ERP system | Dienstleistungsqualität | Service quality | Cloud Computing | Cloud computing | IT-Dienstleister | IT service provider | Qualitätsmanagement | Quality management | Software |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011326747