Exploring hotel guests' perceptions of using robot assistants
Ye-Jin Lee, Seunghwan Lee, Dae-Young Kim
| Year of publication: |
2021
|
|---|---|
| Authors: | Lee, Ye-Jin ; Lee, Seunghwan ; Kim, Dae-Young |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 37.2021, p. 1-12
|
| Subject: | Hotel robot assistant | Hotel robots | Robot service | Technology acceptance | User clustering | Roboter | Robot | Hotellerie | Hotel industry | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Automatisierung | Automation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tmp.2020.100781 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012502584