Exploring interactive communication using social media
| Year of publication: |
2015
|
|---|---|
| Authors: | Zhang, Chrystal B. ; Lin, Yi Hsin |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 35.2015, 11/12, p. 670-693
|
| Subject: | relationship marketing | communication | interactivity | consumer-centric approach | social media | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Marketingmanagement | Marketing management | Kommunikation | Communication | Online-Marketing | Internet marketing | Web 2.0-Technologien | Web 2.0 technologies | Interne Kommunikation | Internal communication | Interaktive Medien | Interactive media |
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