Exploring mobile banking service quality dimensions in Pakistan : a text mining approach
Atif Hussain, Abdul Hannan and Muhammad Shafiq
| Year of publication: |
2023
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|---|---|
| Authors: | Hussain, Atif ; Hannan, Abdul ; Shafique, Muhammad |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 41.2023, 3, p. 601-618
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| Subject: | Mobile applications | Mobile banking (m-banking) | Service quality | Text mining | Topic modeling | Dienstleistungsqualität | Electronic Banking | Electronic banking | Pakistan | Mobilkommunikation | Mobile communications | Mobile Anwendung | Mobile application | Data Mining | Data mining | Mobile Business | Mobile business | Mobiltelefon | Mobile phone | Text | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-08-2022-0379 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014267108