Exploring service productivity : studies in the German airport industry
Claudia Lehmann ; with a foreword by Prof. Dr. Kathrin M. Möslein
| Year of publication: |
[2019]
|
|---|---|
| Authors: | Lehmann, Claudia |
| Other Persons: | Möslein, Kathrin (preface) |
| Institutions: | Springer Fachmedien Wiesbaden (publisher) |
| Publisher: |
Wiesbaden : Springer Gabler |
| Subject: | Dienstleistungsqualität | Service quality | Innovation | Produktivität | Productivity | Flughafenmanagement | Airport management | Deutschland | Germany | Flughafen | Dienstleistungssektor |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | XXI, 343 Seiten Illustrationen 21 cm x 14.8 cm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift |
| Language: | English |
| Thesis: | Dissertation, HHL, Leipzig Graduate School of Management, 2015 |
| ISBN: | 3-658-23035-5 ; 978-3-658-23035-7 ; 978-3-658-23036-4 |
| Other identifiers: | 10.1007/978-3-658-23036-4 [DOI] |
| Classification: | Dienstleistungen: Allgemeines ; Unternehmensführung |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011870463