Exploring service quality of low cost airlines
Year of publication: |
2019
|
---|---|
Authors: | El Haddad, Rania |
Subject: | expectations | Low cost airlines | perceptions | satisfaction | service quality | Dienstleistungsqualität | Service quality | Fluggesellschaft | Airline | Niedrigpreisstrategie | Low-cost strategy | Kundenzufriedenheit | Customer satisfaction | Passagierluftverkehr | Air passenger transport | Produktqualität | Product quality |
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