Exploring social customer relationship management in Australian small and medium enterprises
Year of publication: |
2017
|
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Authors: | Kritcha Yawised ; Torugsa, Nuttaneeya ; O'Donohue, Wayne |
Published in: |
International journal of globalisation and small business : IJGSB. - Milton Keynes : Inderscience, ISSN 1479-3059, ZDB-ID 2170485-5. - Vol. 9.2017, 4, p. 222-251
|
Subject: | small and medium enterprises | social customer relationship management | social networking | SCRM | SME | KMU | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Soziales Netzwerk | Social network | Australien | Australia |
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