Exploring the maturity of inclusive digital transformation: Case of Malawi

Digital transformation has attracted attention of Government of Malawi and development partners in supporting the development of inclusive digital economy and society. However, studies on the landscape of digital transformation to establish the level of maturity of Malawi are still lacking. This paper explored the current state of inclusive digital transformation using the UNDP Digital Transformation Framework. The study analysed secondary data from gov-ernment departments and international development online databases using content analysis. The findings showed that the country was improving in pillars for digital public infrastructure, regulation of technologies and government role in leading technology developments despite not having a coordinated strategy. There were challenges in dealing with the pillars for econo-my (e.g. financial services and innovation ecosystem), connectivity (e.g. physical infrastructure) and people (e.g. low usage and adoption due to high cost of devices and low digital skills). The study offer useful insights into areas where implementation agencies, policymakers and development partners may concentrate on to achieve high maturity of digital transformation.