Exploring the shift from output measures to outcome measures of service delivery : insights from municipal research
Year of publication: |
2022
|
---|---|
Authors: | Fasiello, Roberta ; Rivenbark, William C. ; Bianchi, Carmine |
Subject: | local government | outcome measures | performance management | performance measurement | Performance-Messung | Performance measurement | Kommunalverwaltung | Local government | Messung | Measurement | Performance-Management | Performance management | Öffentliche Dienstleistung | Public services |
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