Exploring the use of the Lexis diagram for monitoring lead times in health care : the illustrative case of an outpatient referral process
Year of publication: |
2014
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Authors: | Santos, Marco ; Chakhunashvili, Alexander ; Plantin, Anders ; Westerberg, Kristina ; Bergman, Bo |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 8, p. 876-888
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Subject: | Lexis diagram | lead times monitoring | referral process | healthcare quality | data visualisation | graphic representation | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Krankenhaus | Hospital |
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