Exploring the user-generated content data to improve quality management
Sara Maia, José Pedro Teixeira Domingues and Maria Leonilde R. Rocha Varela, and Luis Miguel Fonseca
| Year of publication: |
2025
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|---|---|
| Authors: | Maia, Sara ; Domingues, Pedro ; Varela, Maria Leonilde R. Rocha ; Fonseca, Luis Miguel Ciravegna Martins da |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 37.2025, 3, p. 877-901
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| Subject: | Quality management | Quality tools | User-generated content (UGC) | Qualitätsmanagement | Social Web | Social web | Kundenintegration | Customer integration | Web 2.0-Technologien | Web 2.0 technologies |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TQM-09-2023-0278 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015418129