Extracting maximum value from consumer returns : allocating between remarketing and refurbishing for warranty claims
Çerağ Pinçe, Mark Ferguson, Beril Toktay
| Year of publication: |
2016
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|---|---|
| Authors: | Pinçe, Çerağ ; Ferguson, Mark ; Toktay, L. Beril |
| Published in: |
Manufacturing & service operations management : M & SOM. - Catonsville, MD : INFORMS, ISSN 1523-4614, ZDB-ID 2021015-2. - Vol. 18.2016, 4, p. 475-492
|
| Subject: | consumer returns | consumer electronics | refurbishing | closed-loop supply chains | warranty | Konsumentenverhalten | Consumer behaviour | Garantie | Warranty | Lieferkette | Supply chain | Betriebliche Kreislaufwirtschaft | Reverse logistics | Produkt-Recycling | Product recovery |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/msom.2016.0584 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011594990