f isdn Thinking skills don't protect service workers from replacement by artificial intelligence
Darina Vorobeva, Yasmina El Fassi, Diego Costa Pinto, Diego Hildebrand, Márcia M. Herter, and Anna S. Mattila
| Year of publication: |
2022
|
|---|---|
| Authors: | Vorobeva, Darina ; El Fassi, Yasmina ; Pinto, Diego Costa ; Hildebrand, Diego ; Herter, Márcia Maurer ; Mattila, Anna S. |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 25.2022, 4, p. 601-613
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| Subject: | artificial intelligence | fear | feeling economy | job performance | services | Künstliche Intelligenz | Artificial intelligence | Dienstleistungssektor | Service industry | Arbeitsleistung | Job performance | Qualifikation | Occupational qualification | Kognition | Cognition | Intelligenz | Intelligence | Dienstleistungsberufe | Service workers |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10946705221104312 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013396001