Factors influencing the behavioral intention of public transport passengers
Year of publication: |
2015
|
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Authors: | Widianti, Tri ; Sik, Sumaedi ; Bakti, I Gede Mahatma Yuda ; Rakhmawati, Tri ; Astrini, Nidya Judhi ; Yarmen, Medi |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 32.2015, 7, p. 666-692
|
Subject: | Perceived value | Service quality | Satisfaction | Behavioural intention | Public transport | Sacrifice | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Öffentlicher Nahverkehr | Local public transport | Konsumentenverhalten | Consumer behaviour |
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