Factors that influence consumer loyalty of services acquired via the internet in Mexico
Berenice Juárez-Lóopez, Grace Aileen Ruiz-Santoyo
| Year of publication: |
2019
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|---|---|
| Authors: | Juárez-Lóopez, Berenice ; Ruiz-Santoyo, Grace Aileen |
| Published in: |
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1539-2937, ZDB-ID 2270169-2. - Vol. 17.2019, 4, p. 16-29
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| Subject: | Consumer | E-Services | Fulfillment | Loyalty | Mexico | Privacy | Satisfaction | Structural Equations Model | Mexiko | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Internet | Strukturgleichungsmodell | Structural equation model | Electronic Commerce | E-commerce | Datenschutz | Data protection | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/JECO.2019100102 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012133069