Features - Customer Profitability - To ensure profitable growth and sustained revenues, insurance organizations have redefined their operations with a customer focus as their driving force
|Year of publication:||
Management : for strategic business ideas. - Mississauga, Ont : CMA Canada, ISSN 1490-4225, ZDB-ID 20723015. - Vol. 74.2000, 3, p. 45-46
Rousseau, Yvon, (2000)
Features - Turning strategy into action in financial services - When implemented correctly, performance management and balanced scorecards enable financial institutions to increase their speed of change and turn strategy into reality faster
Rousseau, Yvon, (1999)
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