Field-level customer support decision model for high-tech products in India
K. R. Ravi Shankar, P. Vijayaraghavan and T. T. Narendran
| Year of publication: |
2007
|
|---|---|
| Authors: | Ravi Shankar, K. R. ; Vijayaraghavan, P. ; Narendran, T. T. |
| Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 2083012-9. - Vol. 8.2007, 2/4, p. 290-317
|
| Subject: | Hochtechnologie | High technology | Kundenservice | Customer service | Warteschlangentheorie | Queueing theory | Kostenmanagement | Cost management | Betriebliches Informationssystem | Business intelligence system | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003457653