Focus on Service Efforts and Accomplishments-Performance Measurement - A Survey of Management Techniques Implemented by Municipal Administrators - Government administrators are implementing private sector management techniques. A survey concerning six of these tools found that benchmarking was the most widely used at the area level, but TQM was most common as a unit-wide technique. Most ...
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|Authors:||Ho, Shih-Jen Kathy; Kidwell, Linda Achey|
The government accountants journal : financial management in the public sector. - Alexandria, Va., ISSN 0883-1483, ZDB-ID 7166801. - Vol. 49.2000, 1, p. 46-53
Kidwell, Linda Achey, (2001)
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Kidwell, Linda Achey, (1997)
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