Forecasting intraday call arrivals using the seasonal moving average method
Devon K. Barrow
| Year of publication: |
December 2016
|
|---|---|
| Authors: | Barrow, Devon K. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 69.2016, 12, p. 6088-6096
|
| Subject: | Call center arrivals | Time series forecasting | Seasonal average | Univariate methods | Artificial neural networks | Forecast combination | Prognoseverfahren | Forecasting model | Zeitreihenanalyse | Time series analysis | Neuronale Netze | Neural networks | Saisonale Schwankungen | Seasonal variations | Callcenter | Call centre | Prognose | Forecast | Theorie | Theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2016.06.016 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011597715