Fractals, Attractors and the Quantum Self: A New Lexicon for HRM

This conceptual paper investigates how the metaphorical use of concepts from complexity theory may impact the way we think about human resource management theory and practice. The concepts of fractal, strange attractor and quantum self, borrowed from complexity theory are presented. Fractal thinking allows self-similarity through the constants of initial conditions. The magnet-like properties of strange attractors allow selfreference in employees without the danger of going outside of the organization’s governing principles. The quantum self portrays the ‘both/and’ nature of rational and relational thinking. Ideas for placing core values as governing principles at the centre of a human resource model are presented. A design where structures, systems and processes meet the needs of self-referring people is outlined. The model is illustrated by the example of Toyota.